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  1. eZ Publish / Platform
  2. EZP-26179

UI Stability issues due to session loss

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    Description

      The eZ admin has significant stability issues. These are thought to relate to session time out issues but result in generic failure messages in the Admin.

      Example error screens are attached. We feel that the errors occur more frequently when users session lengths are higher.

      The feeling is that the underlying cause of these stability issues are loss of session - resulting in the application failing. The issues can be replicated by spending ~ 1 hour on eZ admin. The exact steps differ, as underlying reason does not seem to relate to specific tasks.

      This issue results in users losing work, failures to publish content and is a critical issue in a fast moving media environment.

      Attachments

        1. eZ Error 1.PNG
          eZ Error 1.PNG
          34 kB
        2. eZ Error 2.PNG
          eZ Error 2.PNG
          71 kB
        3. ft_configs.zip
          22 kB
        4. phpinfo.html
          129 kB
        5. Publish failed.png
          Publish failed.png
          37 kB
        6. Screenshot from 2016-08-19 16^%51^%19.png
          Screenshot from 2016-08-19 16^%51^%19.png
          96 kB

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            Unassigned Unassigned
            mark.cotton@ft.com mark.cotton@ft.com
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              Created:
              Updated:
              Resolved: